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Old 09-06-2019
manicrodder manicrodder is offline
 
Join Date: Apr 2009
Location: Denver, CO
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Default Shrunken Synthetic Paste

I have been searching for Synthetic Paste for years. I should have ordered but a friend found it on a trip and I got it yesterday. Upon opening, the cake was about 3/4" thick and about 1/2" narrower than the can. Is this normal?
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Old 09-06-2019
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Default Re: Shrunken Synthetic Paste

Dear Manicrodder,

Synthetic Paste Wax is very easy to find -- almost everywhere online.

What you describe is certainly not normal; it sounds like it's an old can or the lid was knocked loose and it died out. We are very happy to replace it for you. I'll have our customer service team leader reach out to you.
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Old 09-06-2019
manicrodder manicrodder is offline
 
Join Date: Apr 2009
Location: Denver, CO
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Default Re: Shrunken Synthetic Paste

Thank you. I agree I should have ordered but I have a good supply of Mothers products I purchased retail. I have been looking in Montana and CO with no luck.
I have been contacted by CS and will work on this once home.
Larry.
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